Book an IT Adviser

If you are having IT problems that are holding up your studies, preventing you logging in, using software or getting access to services, or any other IT problem, you can book a 30 minute appointment with one of our IT Support Advisers - we may be able to help.

We also run IT Drop in sessions during the semester.

Please select your campus from the dropdown below. The available times are displayed on the calendar. Click on the date/time to book the available slot.

Please select a campus:

You must select your campus from the dropdown lists above to see the details of available appointments.

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What are IT Advisers not permitted to do?

We cannot repair your hardware.
Although we are not able to fix hardware faults with your device, we may be able to recommend external services to the University that can assist you.

We cannot remove viruses or Malware.

However we can assist with the installation of an Anti-virus program and guide on how you can keep your machine safe from viruses and malware.

We cannot proofread work.

Although we do provide advice on some of the more tricky functions within Microsoft Office, we will guide you on how to make those changes. Enabling you to be able to now edit your assignment in the way that you wanted.

What should I bring?

It would be helpful to bring your device with you that needs configuring.

Why do you need my mobile number?

So we can contact you if there is any urgent need to change your appointment.

Who can Book an IT Adviser?

Any registered Anglia Ruskin student. Please ensure you have your Student ID card with you.