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Requests

Want to request an item on loan or at another campus?

You can request items which are not available on the shelf at your library. For example, if it is only held at a different campus.

You cannot request multiple copies of the same title or titles which you already have on loan.

Want to request up to a chapter of a book to be scanned and sent to you?

If you only want one chapter of a book held in the library that is not already available online, you can request it to be scanned and sent to you by email using the PDF Scan service.

You cannot request more than one chapter of a book to be scanned as this is against Copyright Law. Any requests made for more than one chapter will be cancelled as will subsequent requests for another chapter from the same book.

How to request

Log into the library website, then search for the item you want. Click 'Find in Library' under the item. If it's not on the shelf at your library, then click 'Request' or 'PDFSCan'.

How to cancel a request

If you no longer need the item you have requested, you can cancel it from your library account. You can read our FAQ on how to cancel a reservation. If you are unable to cancel the request, ask us and we will be able to help.

How long it takes

When there are copies on the shelf at another library, one of these will be sent to your library as soon as possible. There are regular deliveries between campuses, however it can take up to a week (five working days) for your request to arrive.

Please ask library staff if you have any queries.

When it's available

We send an email as soon as the item is available for you to collect. You can also see the status of your requests from your library account.

Requests are available on the Request collection shelf at each campus. You need to collect them within 7 days.

If you need longer, wait until near the end of the 7 day period and ask us. We will let you have longer if no-one is waiting for a copy.

Remember to bring your ID to borrow the item on the self service machine when you pick it up.
Page Last Reviewed: 1st March 2021 by Andrew Boulden.