Digital Library Updates

Digital Library: Updates and Changes

Gale Cengage - access to articles

There is a problem linking to articles fromLibrary search on the GaleCengage platform. You may encounter the error message: “Technical Difficulties…” and / or “The document you requested could not be found”.
Both ExLibris and Gale are aware of the problem which is affecting other universities as well as us. They are working on a resolution. In the meantime, you should be able to search for and find the article you want from within the Gale platform.
Added by SAP on 01/04/2019


We are aware of problems with access to the Wiley platform. This has been reported to Wiley.
Added by SAP on 18/03/2019

MAG Online Library ....

... are currently having serious problems with access to their website (their words). They apologise for any inconvenience caused.
Added by SAP on 13/03/2019

Box of Broadcasts (BoB) : 7th March

BoB is undergoing essential system maintenance between 09.30 and 11.30 on Thursday 7 March.
Please consider the service at risk during these times.
Added by SAP on 06/03/2019

OVID Full text articles unavailable

Ovid have notified us of the following issue:
"We have identified a problem whereby Ovid Full Text articles are unavailable for the most current issue of several journals accessed via Ovid. While the link to the article is displayed on the Ovid platform, users will see a ‘Linked article not available’ message after clicking the link."
This has now been resolved (as of 1st March).
Added by SAP on 27/02/2019

ISURV - problems with searching

Recently the search functionality in ISURV stopped working. RICS have now implemented a limited search functionality but this will only search "free" data and will fail if there are too many results. They hope to have the search feature working correctly towards the end of the week.
Added by SAP on 12/02/2019

DawsonEra eBooks

From the 19th December you will need to be running version 4.5 of Digital Editions to download and open ebooks from Dawsons. Due to late notification of this change, Univesity PC's will not have this edition installed until mid January 2019, however, you will still be able to read DawsonEra ebooks online (or using your own equipment).
Added by SAP on 17/12/2018

Ebooks on the DawsonEra platform

Dawsons have issued the following statement in connection with some enhancements they are making on 19th December:
"We would like to advise all dawsonera users that it is our immediate recommendation to ensure that all instances of Digital Editions (desktop & mobile applications) are running version 4.5.x and that the latest version of the software should always be upgraded as soon as it becomes available."
Adobe Digital Editions is used if you choose to download an ebook on the DawsonEra platform.
Added by SAP on 12/12/2018

Refworks duplicate detection within folders now working correctly

Refworks have corrected an earlier problem - all duplicates should now be correctly identified.
Added by AP on 12/12/2018

Box of Broadcasts (BoB) : 30th November

BoB is undergoing essential system maintenance between 07.00 and 10.00 Hrs. on Friday 30 November. Please consider the service at risk during these times.
Added by SAP on 29/11/2018

Box of Broadcasts (BoB) : 22nd November

BoB is undergoing essential system maintenance between 10.00 and 13.00 Hrs. on Thursday 22 November. Please consider the service at risk during these times.
Added by SAP on 20/11/2018

Refworks deduplication not working for some users

This has been reported to Refworks, who are investigating the problem.
Added by AP on 09/11/2018

Known Issues

There are no known issues.