Digital Library Updates

Digital Library: Updates and Changes


Maintenance: Reading Lists@Anglia. Thursday 21 June.

Our suppliers will be carrying out Maintenance on the Reading Lists@Anglia system starting at around 8AM on Thursday 21 June.
This work should be completed by 10:00 AM.
Update: This work was compleated at 9:00 AM.
Added by AC10 on 18/06/2018


Box of Broadcasts (BoB) - 11th -13th June

This work has over-run but it is anticapted that BoB will be available again later this afternoon (14th June). The BoB Service will be unavailable between 11th - 13th June 2018. This is because the Eduserv datacentre in Swindon is closing imminently forcing the relocatation our BoB servers on 11th June 2018. BoB will be switched off on the morning of 11th June 2018 and will be completely unavailable during this time. Programmes broadcast during the down-period will be available retrospectively for most channels.
Added by SAP on 07/06/2018


Box of Broadcasts (BoB)

BoB is undergoing scheduled system maintenance between 07.00 and 09.00 am on Thursday 24 May. Please consider the service at risk during these times. If you have any questions about the above please contact bob@bufvc.ac.uk
Added by SAP on 22/05/2018


XpertHR - Unable to login

There are currently problems with Shibboleth authentication to XpertHR. The supplier is aware of the issue and working on a solution. In the meantime you can use the following temporary login details: Username – xperthr@xperthr.co.uk Password – Trees1
Added by SAP on 22/05/2018


Maintenance: Reading Lists@Anglia. Thursday 17 May

Our Suppliers will be carrying out Maintenance on our Reading Lists system starting at 8 AM on Thursday 17 May. This work should be completed by 10 AM.
This work has now been completed.
Added by AC10 on 14/05/2018


VLebooks - Thursday 10th May

Temporary maintenance to VLeBooks (Askews & Holts) will be carried out on Thursday 10th May at 17:00. It is expected to last less than 30 minutes, during which time you will be unable to access the site.
Added by SAP on 09/05/2018


FAME and OSIRIS Databases unavailable

We are aware that there are issues accessing FAME and OSIRIS Databases at the moment. We have contacted the supplier of these resources regarding these matters.
Update: 10 May 1500. we have arranged Temporary access to FAME and Osiris:
FAME Login
Osiris Login
Update: 11 May 0800. Access to Fame and Osiris has been restored.
Added by AC10 on 04/05/2018


Library System "at risk" Saturday 5 May 23:00 BST - Sunday 6 May 02:00 BST

The Library System will have scheduled maintenance between Saturday 5 May 23:00 BST and Sunday 6 May 02:00 BST. During this time there may be periods when services such as loans/returns, "my account" and requests, and links to e-resources may be unavailable.
Added by BP on 04/05/2018


Oxford Journals

There is currently a problem accessing /authenticating to journals from Oxford University Press, this is affecting a number of UK Universities. This is only a problem if you are off campus,
Added by SAP on 01/05/2018


Web of Science maintenance : 21st April

Web of Science is undergoing scheduled maintenance on Saturday 21 April from 1.00pm BST to Sunday 22 April 01.00am BST. Clarivate Analytics advise that during this time access may be intermittent and apologise for any inconvenience this may cause
Added by SAP on 19/04/2018


ProQuest Ebook Central - Sunday 22nd April

Due to scheduled maintenance ProQuest Ebook Central will be unavailable on Sunday 22nd April between 03:00 and 08:00 BST.
Added by SAP on 18/04/2018


Library System "at risk" Saturday 7 April 23:00 BST - Sunday 8 April 01:00 BST

The Library System will have scheduled maintenance between Saturday 7 April 23:00 BST and Sunday 8 April 01:00 BST. During this time there may be periods when services such as loans/returns, "my account" and requests, and links to e-resources may be unavailable.
Added by BP on 05/04/2018


Library Login: Planned Maintenance.

We have some planned maintenance and upgrade work to improve our Library Login Service.
This work is scheduled for 5 April and is still subject to testing being completed.
There will be some disruption to our Library Login service while this work is carried out.
Further details will be available closer to the time.

Added by AC on 29/03/2018


Wiley

There are problems authenticating to Journals on the Wiley platform from off campus. Wiley have been informed. Access has now been restored (29/03/18)
Added by SAP on 21/03/2018


PC Availability

We are aware that our PC Availability is currently not working. The usage numbers are wildly inaccurate.
We are working with the Suppliers to resolve the issues.
Added by AC on 15/03/2018


OVID Databases

We are aware of an issue with access to OVID / Wolters Kluwer electronic resources (eg Maternity and Infant care, Social Policy & Practice, etc.). This is being investigated.
Added by SAP on 14/03/2018


Write-n-Cite Folders

There is currently an issue with Write-n-Cite not displaying references in folders.
Logging out of Write-n-Cite and logging back in seems to fix the problem.
We are working with ProQuest to resolve the issue.
Added by AC on 09/03/2018


ProQuest

We have received reports of ProQuest databases not displaying correctly. ProQuest have advised the following: We had a release yesterday that appears to be conflicting with prior PQ browser cookies. Please ask those affected to clear their browser's cache/cookies and that should resolve the issue.
Added by SAP on 01/03/2018


ARRO Unavailable

We have been informed that our ARRO service is currently unavailable. This has been caused by a Data Centre power failure. They are working to restore services ASAP.
Update: 15:00. ARRO Appears to be working again. Please consider this service to be 'At Risk' for the remainder of the day
Added by AC on 01/03/2018


Library Login: Planned Maintenance.

We have some planned maintenance and upgrade work to improve our Library Login Service.
This work is scheduled for 27 March and is still subject to testing being completed.
There will be some disruption to our Library Login service while this work is carried out.
Further details will be available closer to the time.
Update: 26 March. This work has been postponed.
Added by AC on 27/02/2018


Ovid Platform release - possible downtime

Ovid have communicated that today, Wednesday 14th February, between 16:00 - 19:00 GMT, there may be a period of approximately 15-30 minutes in which users attempting to login to the Ovid platform using institutional (Shibboleth OpenAthens) credentials will not gain access to the platform. They apologize for anyinconvenience this causes.
Added by SAP on 14/02/2018


Reading Lists@Anglia: Planned Maintenance

There will be some planned maintenance taking place on our Reading List system on Monday 5 February between 0800 and 0900.
You may be logged out of Reading Lists during this maintenance window.
Added by AC on 31/01/2018


Box of Broadcasts (BoB) : 1st February

There is scheduled BoB maintenance on Thursday 1st February 2018 from 07:00 to 09:00 GMT. Please consider the service at risk during this maintenance period.
Added by SAP on 30/01/2018


Community Care Inform for Children

There is currently a problem authenticating to this database. The supplier has provided us with alternative login details whilst they investiagte the shibboleth problem. To login use the following: Username: ccinform@anglia.ac.uk Password: anglia These will also work for CC Inform for Adults.
Added by SAP on 29/01/2018

Known Issues

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There are no known issues.