Library Charges and Fines
Charges for late return or renewal of items
Fines - Why?
We charge fines for late return and late renewal of items to ensure that a person who borrows an item from the library does not keep it indefinitely, preventing other users from having access to it.
Fines - How much?
| Standard loans | 25p per day |
|---|---|
| 7 day loans | 50p per day |
| 24 hour loans | 50p per hour or part of an hour |
| 70 day loans | 25p per day |
How to check if you have fines
- Online via 'My Account' – 'Cash transactions'; you will need to log in on the homepage of the library website. Fines accrue on a daily basis. Fines can only be paid once you have returned or renewed the item.
- If you are having difficulty with your loans please make contact with the library as soon as possible.
How can you avoid fines?
- Always check and keep your receipt when you borrow items as it shows the dates when they are due for return.
- Check your loans online via 'My Account' on the library website; Please note that if items are wanted by another person you will be unable to renew them.
- We send a courtesy email to your university email address before your items are due back. You can set your university email to forward to a personal account. We do not guarantee email notices so always keep a check on your due dates.
- It is your responsibility to ensure that loans are renewed or returned on time
What happens if you don't pay your fines?
- Further loans will not be possible while you have an outstanding fines charge on your library record
- Fines of over £20 prevent you from renewing your items online
- You will not be awarded your certificate and you may be excluded from your graduation ceremony if you have outstanding library charges on your account
What happens if you lose an item?
If you lose or damage an item you will be charged for a replacement. Please note that if an item is overdue for more than 60 days it will be considered lost and you will be charged accordingly.
The charge will be the cost of the item + £5.00 administration fee
If you subsequently return the item you will be charged the fines that have been incurred + £5.00 administration fee, but not the cost of the item. Please note we reserve the right not to accept the subsequent return of an item if a newer edition has since become available or if we have already purchased a replacement copy.
How do you pay fines?
The library accepts the following methods of payment:
- Cash
- Cheque - please make payable to 'Anglia Ruskin University'
- Debit/credit cards; some cards such as American Express are not accepted and Electron cards are only accepted in on site use.
You may pay:
- In person during staffed hours with cash, cheque, debit/ credit card
- By phone – only by debit or credit card
- By post – cheque payable to 'Anglia Ruskin University'
Bursaries/ Scholarships: library debts may be subtracted from university bursaries/ scholarships before they are paid.
What if you are unable to return items?
If you are experiencing problems in renewing or returning your borrowed items please contact us.
What if you have a valid reason for not returning your items?
Fines may be waived when you have mitigating circumstances such as serious illness, bereavement or a family / personal crisis. This needs to be corroborated by your personal tutor or faculty student adviser.
INTERLIBRARY LOANS
£2 per request. This is non-refundable. If renewal is possible the first renewal is free. There is a charge of £2.00 for each subsequent renewal.
A replacement fee of at least £56.64 and administrative charge of £84.96 will be charged for the loss of a book obtained on interlibrary loan (these are British Library charges). More information on the interlibrary loan page
Intersite journal requests (photocopies of articles held in print at other Anglia Ruskin libraries) are £2.00
Charges for Photocopying
The cheapest and easiest way to photocopy is to purchase a photocopying card. Photocopying cards cost £1 and have 50p of credit. Cards can be topped up in the card readers attached to the photocopying machines, so you should only need to buy one card for the duration of your course.
| A4 | A3 | Colour A4 | Colour A3 | |
|---|---|---|---|---|
| With card | 5p | 10p | 80p | £1.60p |
| Cash only | 10p | 20p | 80p | £1.60p |
Charges for Printing
At Cambridge and Chelmsford you are allocated a printing account. Printing is 5p for black and white and 30p for colour. For details go to Printing FAQs
Printing arrangements at Fulbourn and Peterborough vary, please check locally.
Microform printing (microfilm and microfiche) is available at Cambridge and Chelmsford at 5p per page.
MEMBERSHIP - EXTERNAL AND ALUMNI
For details of these charges go to our membership page.